Amtrak's new train, Acela Express, was created especially for the knowledge worker on the move. Special cars include meeting spaces, technology access, cafés, and hide-aways for quiet contemplation. Designed by IDEO, this train has dramatically changed the way people commute.

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Insight into the social dynamics of an organization can benefit designers, facilities professionals and business leaders. Understanding the informal networks and complex patterns of communication that naturally occur in the workplace can help create successful work environments.

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A question and answer session with Malcolm Gladwell, author of The Tipping Point. Gladwell discusses his premise that observant and imaginative people can bring about a "tipping point" -- the breakthrough that occurs when an idea starts to pour from it's original container and into the workplace, marketplace and society at large.

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NCR built a new research facility for their Financial Solutions Group using a Steelcase business process called Community-based Planning. With the help of newly created software tools, network analysis and a co-design process the people who use the space had input in its planning and design.

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